Front Office Management Certificate Course in Patiala
If you want to build a successful career in the hospitality industry, enroll today in a Certificate in Front Office Management program.
This course is specifically created to help you develop very important skills needed for working at or managing front desks, as well as the knowledge of how hotels actually work and what it takes to provide excellent customer service.
You can take this course whether you are just beginning your journey into hospitality or if you need to improve your existing skills to excel in the business.
DURATION
6 Weeks
Eligibility
10+2 or Equivalent
Course Level
Certificate
Career Scope
Excellent Growth
Course Modules
Introduction to Front Office Operations
You will learn about the Front Office, including its structure and function, including who does what in the Front Office, and how it operates everyday within the Hotel.
Customer Service & Communication Skills
The goal of this training program is to develop your skills in guest communication and service excellence to effectively serve the different types of hotel guests
Reservation & Booking Systems
you will understand how to operate the hotel Reservation System to include; inventory for Rooms, how to book rooms, confirm bookings, modify bookings, and cancel bookings.
Hotel Reception & Housekeeping Coordination
You will learn about how the Front Office works with Housekeeping to keep the status of the Rooms, manage Guest Requests, and ensure that all Rooms are managed effectively.
Billing & Cash Handling
You will develop practical knowledge in the Billingsystem; accepting Payment with check or credit cards; and managing the accounts of the Guests, and all Account Reconciliations.
Soft Skills & Personality Development
You will develop Confidence, Professionalism, Appearance, Body Language and Interpersonal Skills to provide you with a Professional front office presence while Managing Guest Accounts.
Computer Applications in Front Office
You will become familiar with the Hotel Management Software, and learn Basic Computer Skills, as well as Digital Tools used for everyday operations of the Front Office in today's hotel business.
Handling Guest Complaints & Problem-Solving
You will learn how to handle Guest Complaints professionally; resolve issues, and maintain a high level of Guest Satisfaction.
Safety, Security & Hospitality Ethics
You will understand the Safety Protocols and the Security Procedures of the hotel, and the Ethical Practices necessary to maintain the Trust of Guests and Standards of the Hotel.
Who should apply?
- Individuals who completed 10th or 12th grades (or equivalent).
- Freshers wishing to make a career in the hospitality sector or front-office operations.
- Individuals wanting to enhance their career with new skills in customer service, hotel reception, reservations/booking.
- Anyone with a professional attitude and skills such as good communication and a customer-service orientation.
Key Highlights
Career Option and Scope?
Your trusted partner in building a successful hospitality career
Front Desk Executive / Receptionist (Hotels, Offices, Hospitals)
Guest Relations Executive
Reservation Executive (Hotels, Airlines, Travel Agencies)
Customer Service Associate
Office Coordinator / Administrative Assistant
Concierge / Travel Desk Executive
Call Center Executive (BPO/KPO Services)
Which is the best institute for Hotel Management Course in Patiala?
Angel Hotel Management Cooking & Baking Institute is one of the best institutes in Patiala offering professional hotel management training with practical exposure, expert faculty, and placement support.
Do I need prior hotel experience to take this course?
The fee depends on the course type (Diploma or Certificate) and duration. You can contact our institute directly for the latest fee structure and admission offers.
What is the duration of Hotel Management Course in Patiala?
The course duration usually ranges from 6 months to 3 years based on the program selected.
Does your institute provide placement after the course?
Yes, we provide dedicated placement support and internship opportunities with leading hotels, cafés, resorts, and hospitality brands.
Can I join Hotel Management Course in Patiala after 10th?
Yes, students who have completed 10th or 12th can join our Hotel Management Course in Patiala. No prior experience is required, only interest and passion for hospitality.